Available Ride Programs


Looking for a ride program?


Efforts have been made across the province to provide seniors with affordable, accessible and convenient transportation. Some programs are organized by government agencies and some by local non-profit agencies.


Below you will find a comprehensive list of ride program options in hopes of helping you find a ride in your community. STAR works with some of these agencies to help ensure that seniors can turn to reliable transportation services run by and for local people. Each ride program is different, because each is designed to address needs unique to its community.


Last updated November 2016



Abbotsford Community Services


Medical Transportation Program


Their Senior Services Coordinator can arrange for transportation to medical appointments outside of the Abbotsford area within the Lower Fraser Valley and Vancouver. This is a ‘for fee’ service. If you have an upcoming appointment and require transportation, please call a minimum of 5 working days before your scheduled appointment.


Phone: 604-866-5147


Email: Natasha.marriette@abbotsfordcommunityservices.com


Agassiz & Harrison


Agassiz-Harrison Community Services (Better at Home)


Better at Home is a program that helps seniors continue living independently in their own homes. They provide support services such as light housekeeping, transportation and friendly visits. Seniors pay fees for some services, based on their income.


Phone: 604-796-2585


Email: betterathome@agassizcs.ca




Armstrong Community Resource Centre


Providing transportation for medical and dental appointments in Armstrong, Enderby, Vernon, Kelowna and Kamloops.  Serving the citizens of the City of Armstrong and District of Spallumcheen.  Office hours are Monday to Friday, 10am-12pm.


Phone: 250-546-0999




Burnaby Community Connections


Burnaby Seniors’ Transportation is an affordable and convenient transportation service for seniors living in Burnaby who have difficulty with, or cannot afford to take public or other means of transportation. Our service assists seniors to and from medical related appointments located in Burnaby, New Westminster, and Vancouver.


Phone: 604-299-5778 (ex.23)


Campbell River


Campbell River Family Services


Through Better at Home, provide transportation for seniors primarily to medical-related appointments within the City of Campbell River and within the program’s resource constraints. They are able to transport clients who use light mobility aids such as canes and light-weight folding walkers, but not heavier equipment such as wheelchairs or heavy walkers.. Sliding fee scale based on annual income. The sliding scale levels are: 100% subsidy, 70% subsidy, 50% subsidy, 30% subsidy, and no subsidy.


Brenda Wagman, Program Coordinator

Telephone: 250.287.2421 ext. 329

Email: brenda.wagman@crfs.ca



Chilliwack Seniors Resource Society


The Society is a non-profit organization formed to establish and run programs and services for the Seniors in the Chilliwack areas. The Seniors’ Information & Referral Centre assists seniors by providing information on services and housing, transportation, social, or recreational programs they require to maintain a healthy and independent lifestyle. Centre hours are Monday to Friday, 9am-4pm.


Location: 9214 Mary St., Chilliwack


Phone: 604-393-3251


Chilliwack Community Services


Community Drivers provide safe, reliable and sensitive door-to-door transportation to medical and other appointments in the Fraser Valley, from Hope to Vancouver. Our drivers use their own vehicles to transport clients so, a km fee is charged. By request, manual wheelchair transportation is available and drivers will stay with and/or accompany the individual to their appointment. please call a minimum of 1 business day before your scheduled appointment. This transportation service is available 24/7. Office hours are Monday to Friday 9am-4:30pm.


Phone: 604-847-2244


Email: powelll@comserv.bc.ca




SHARE Family and Community Services


If you are a senior (65+) living independently in your own home within the Tri-Cities area (Coquitlam, Port Moody, Port Coquilam and the villages of Anmore and Belcarra), you know that a small amount of support can mean many years of living the life you choose in the home you love.  Tri-Cities Better at Home program helps seniors with transportation to appointments across Metro Vancouver so that they can continue to live independently in their own homes. Fees for the Better at Home services are determined on a sliding scale based on the senior’s household income.


Direct:  604-937-6991


Main: 604-936-3900 (Ext. 202)


Email: paola.wakeford-mejia@sharesociety.ca



Comox Valley and Hornby and Denman Islands



A Little Lift


Private transportation to medical appointments for seniors and others living in Comox Valley, Courtenay or Cumberland. Cost is $35.00/hr. for vehicle and a companion.

Phone: 250.890.0636 www.alittlelift.ca/


Cowichan Valley


Cowichan Seniors Community Foundation


They offer accessibility for seniors 65 years+, who no longer drive to enable them to get to medical appointments. Pre-registered clients are accompanied by one of their tireless volunteers who give generously of their time to provide a companion-like “door-to-door trip, unlike most commercial transportation. Offer transportation for medical or health related appointments, hospital visits to family and friends, and attending support groups or meetings. To register call:  250 715-6481.


Cowichan Tribes: Ts-ewulthan Health Centre


Through Better at Home, they provide transportation for seniors in Cowichan Tribes area. 


Primary Contact Name: Stella Johnny – Program Coordinator


Email Address: Stella.Johnny@cowichantribes.com


Call 250.746.6184.



Delta Assist


Deltassist offers a variety of services for Delta residents age 55 and over. Volunteers are available to assist with grocery shopping, daily phone support, visiting and driving to medical appointments. The Delta Seniors Community Planning Team includes three action teams studying support services, housing, and transportation. Each action team assess needs and  identifies barriers and gaps, to find solutions in meeting these challenges.  Enabling Delta as an age-friendly city where physically active, leisure and social activities can be ventured into with confidence makes the whole Delta community work better. The team invites Delta residents “north of 50” to join in learning together and planning for the future of Delta.


North Delta Phone: 604 594-3455


Ladner Phone: 604 946-9526


Tsawwassen Phone: 604 946-9526


Delta Seniors Bus


The Delta Seniors Bus and North Delta Seniors Bus offer a free transportation service for seniors in Delta. The Delta Seniors Bus serves South Delta and the North Delta Seniors Bus serves North Delta. The bus service offers easy access to local medical services, recreation centres, shopping locations and other community amenities. The home base for the Delta Seniors Bus is McKee Seniors Recreation Centre in Ladner and for the North Delta Seniors Bus is Kennedy Seniors Recreation Centre. The service is open to seniors who live in Delta. The Seniors Bus picks up and drops off seniors at requested locations. The day-to-day route is determined by users. Upon request, the bus may be available to go to neighbouring communities for medical services. The Delta Seniors Bus has 18 seats and the North Delta Seniors Bus has 16 seats. Both have space for walkers and wheelchairs, and are equipped with an automatic lift.


Delta Seniors Bus: Tuesday, Wednesday, Thursday, 9:30 am–4 pm


Phone: 604-358-8765


North Delta Seniors Bus: Monday-Friday, 9:30 am– 4 pm


Phone: 604-353-6305.


Currently, the services do not operate on statutory holidays.


All rides are subject to availability and 48 hours notice is recommended.




Cowichan Tribes: Ts’ewulhtun Health Centre


Ts’ewulhtun provides public transportation for community members to attend medical appointments. 


Primary Contact Name: Stella Johnny – Program Coordinator


Email Address: Stella.Johnny@cowichantribes.com


Call 250.746.6184.


Grand Forks


The Boundary Transit System can be reached at 250-443-2179 offers pick up and drop off service within Grand Forks, as an extension of the fixed route system. They also provide trips between Greenwood, BC and Grand Forks on Friday mornings, and back to Greenwood in the afternoon. Call 24 hours in advance to book. Priority is given to those with mobility challenges.



Care Transit


Volunteers provide personalized door-to-door transportation services, driving you to your appointment and then waiting for you until you are ready to return home. Our office will arrange the ride with a volunteer driver who will use their personal vehicle or the wheelchair accessible bus, depending on your needs. Individuals receiving our car or bus services are sent information at the end of the month showing the cost of their ride(s) and are asked to donate whatever they can to help cover these costs. Individuals requiring transportation locally or throughout the Lower Mainland should be referred by an agent, doctor, family member, friend or school principal to access the CARE Transit services. Please allow 48 hours in advance as all rides are dependent on driver availability. Office hours are Monday to Thursday 9am-3:30pm, Friday 9am-2pm.


For booking at any time use the online form provided here.


Phone: 604-869-3396


Email: Here


James Bay


James Bay Community Project


Dedicated volunteers are available to support low income seniors or adults with a disability to live independently in their home. Assistance to medical appointments for people who are unable to use other means of transportation (such as taxi or HandyDART) and are unable to get transportation support from friends or family.


Phone: 250-388-7844 (Ext.318)


Email: noka@jbcp.bc.ca




Kamloops Seniors Outreach Society


Volunteers transport mobile seniors within city limits to and from medical related appointments in situations where neither public transit, nor other assistance, is available. Currently the program cannot accommodate seniors with wheelchairs or scooters, and restrictions with walkers may also apply. Donation fees are greatly appreciated.


Phone: 250-828-0600


Email: kirsten@ocservices.ca




Interior Health Authority


Supports various Interior Health programs and people in the community. Volunteers assist with Adult Day Services, Public Health Clinics, transportation, shopping, meals and visitation. Office hours are Monday to Friday 8:30am-4pm.


Phone: 250-980-1558


Email: brenda.sheppard@interiorhealth.ca


Kelowna Senior Outreach & Resource Centre

Seniors Outreach is a non-profit society, working in partnership with other organizations striving to enhance the lives of seniors in Kelowna.  The ElderGuide organization is our directory of services and resources available in the Kelowna and Rutland area, created for seniors and their families. It provides valuable information about a variety of issues including home care and support, meals and food services, transportation, social options and much more. It is available in our office for a fee or online.


Phone: 250-861-6180


Contact form: Here


Ladysmith, Nanaimo, Duncan and Gabriola Island


Heart on the Hill


If a senior requires assistance in attending to medical treatment in Nanaimo or Duncan and they have no means of transportation, they only need call the LRCA at 250-245-3079. At that time the VAN can be booked and a volunteer driver will be scheduled to take them to their appointment.


The VAN operates only through the commitment and dedication of volunteers. They request that bookings be made as early as possible to assist us in scheduling and finding volunteers. Two weeks pre-booking is preferred. They also have volunteers who will drive using the vehicle owned by the person requesting a driver.


Nanaimo Family Life Association


Through Better at Home, offer transportation for seniors to appointments in the City of Nanaimo & District of Nanaimo and Gabriola Island. Fees are based on a sliding scale. 


Primary Contact Name: Cathy Holmes – Program Coordinator


Email Address: c_holmes@nflabc.org


Call 250 754.3331 Ext. 202




Langley Seniors Resource Society


Better at Home program – services funded by BC Government to help seniors remain at home longer.  These services can be subsidized on a sliding scale based on your annual household income. Transportation to appointments – volunteer drivers pick you up at home and take you to your appointment, then return you home.  You are invoiced monthly for the fee for the gas that applies to your situation. See the brochure here.


Phone: 604-530-3020 (Ext. 302, 305 or 306)


Email: outreach@lsrs.ca




Mission Community Services


Transportation to medical appointments are available to seniors. Screened volunteers provide transportation services from Mission to as far east as Chilliwack and as far west as Vancouver. Office hours are Monday to Thursday 8:30am-6pm, Friday 8:30am-4:30pm.


Phone: 604-826-3634


Email: Here


Nelson, Castlegar, Kaslo, Trail and surrounding area


Nelson and District Seniors Coordinating Society


“Grocery Run” Bus Service for seniors needing help getting home with their groceries arranged with volunteers at a low cost. Office hours are Tuesday, Wednesday, and Thursday 10am-3pm. Please call to pre-book appointments


Phone: 250-352-6008


Castlegar and District Community Services Society, West Kootenay Volunteer Driver Program


To provide a daytime, Monday to Friday, Volunteer Driver Service for citizens of  Trail, Castlegar, Nelson , Kalso and surrounding area who, for very specific reasons are unable to access public or private transportation to attend medical appointments or visits to care centers. The service is intended for essential, non-emergency appointments only. This service is provided only on a referral basis. Referrals must be received at least 5 days before the first trip is needed.


Phone: 250-304-2990


West Kootenay Seniors Transportation Coordinator (Nelson CARES)


This program provides one stop for all seniors transportation needs in the West Kootenays. Seniors in the West Kootenays face unique challenges with transportation such as mountainous terrain, inclement winter weather, and centralized services. We are helping seniors access and utilize the various transportation services available. This program also provides advocacy for improving transportation services for seniors.


Phone: 250-352-2708 Toll free 1-855-552-2708


Email: dana@nelsoncares.ca



New Westminster


Senior Services Society


Transportation is provided by volunteer drivers in volunteers’ vehicles. This is an escorted door-to-door service available for medical and non-medical appointments. Cost of the service is $15.00 round trip within New Westminster, or $0.80 per kilometre outside of New Westminster. Cost of trips are on a sliding scale based on income. Contact below to see if you are eligible for a subsidy.


Phone: 604-520-6621


Email: support@seniorsservicessociety.ca


North Vancouver


North Shore Community Resources


The North Shore Better at Home program is a non-profit service which supports the independence of local seniors (65+) by providing them with several basic transportation services to help them remain in their homes. Charges are one-way. Vehicles and drivers are not usually able to accommodate wheelchairs or heavy walkers.


Phone: 604-985-7138


Email: josh.cook@nscr.bc.ca


Silver Harbour Centre


GO BUS is a shuttle bus service that assists seniors in accessing community resources such as shopping, seniors’ centres, grovery stores, pharmacies, and other destinations. Eligibility is for seniors aged 65+ who have limited transportation. The GO BUS operates during the daytime on Mondays in the Norgate and Lonsdale areas, on Tuesdays in various North Vancouver neighbourhoods, and on Wednesdays in the Lynn Valley and Lonsdale areas. There is no charge to ride the GO BUS, but donations are appreciated. The Go Bus brochure can be found here.


Phone: 778-230-1852


There is also the Seniors’ Rideline. Are you a senior who finds it difficult to get to the activities and services that are important to you? We can help! Thanks to the Government of Canada, as this is project is funded in part by the New Horizons for Seniors Program, we can get you the ride you need.


Phone: 604-345-9626




Society of Organized Services


SOS volunteers offer safe and courteous transportation for community residents to and from medical appointments, within District 69. Please call to register. Once registered, please allow 48 hours’ notice for your ride. For Nanaimo specialist appointments please call Wheels for Wellness Society first at 250-338-0196. More details about the program:


Donations are gratefully accepted.


Call  250-248-2093 ext. 222 to register.



Pender Island and Southern Gulf Islands


Pender Island Health Centre Society


Through Better at Home, offer transportation for senior residents of Pender Islands, Mayne Island, Galiano and Saturna. 


Primary Contact Name: Andrea Mills – Program Coordinator


Email Address: communitysupport@shaw.ca


Call 250.629.3346





South Okanagan Seniors Wellness Society


Offers volunteer transportation services through the Better at Home program (co-delivered in partnership  with Penticton & District Community Resources Society).  Fees for services are determined on a sliding scale based on annual household income. Pre– registration is required.

Phone: 250-487-7455, toll-free: 1-877-364-2345

Email: mistysws@outlook.com or  mdouglas@pdcrs.com

Address: 330 Ellis Street, Penticton, BC  V2A 4L7


Pitt Meadows & Maple Ridge


Ridge Meadows Seniors Society


Provide a service to members in need of rides to appointments, activities & shopping within Maple Ridge and Pitt Meadows. Cost for a one-way trip is $3.00 and a return trip is $6.00. Schedules and contact information of drivers can be found here. Office hours are Monday to Friday 9am-4pm.


Maple Ridge Seniors Activity Centre: 604-467-4993


Pitt Meadows Seniors Activity Centre: 604-457-4771



Port Alberni


Alberni Valley Assisted Living Society


Through Better at Home, offer transportation for seniors living in lberni-Clayoquot Regional District on Vancouver Island – Alberni Valley including Port Alberni and Sproat Lake and the Beaufort Range. This includes the Tshshaht First Nations reserve.


Primary Contact Name: Barb Stevenson – Program Coordinator


Email Address: pabetterathome@shaw.ca


Call 778.419.3000



Port Hardy and North Vancouver Island


North Island Crisis and Counselling Centre Society


Through Better at Home, offer transportation for seniors to appointments in Mount Waddington Regional District – Port Hardy, Port McNeill, Port Alice & Sointula. 


Primary Contact Name: Pat Horgan – Program Coordinator


Email Address: path@nicccs.org


Call 250.949.8333

Powell River


Angel Flight


A charitable, non-profit organization that provides free, accessible air transportation for people with cancer who must travel for medical purposes. Angel Flight is approved by Transport Canada and the Canadian Transportation Agency to transport cancer patients via private aircraft from points on Vancouver Island, the Sunshine Coast and the Lower Mainland to treatment centres in Victoria and Vancouver.


Phone: 250-818-0288


Email: angel@angelflight.ca


Powell River Seniors Services


This site is community oriented and offers useful information about other relevant groups, events, volunteer opportunities and activities available to Seniors in Powell River


Phone: 604-414-9456


Email: seniorcitizens_pr@shaw.ca


Wheels for Wellness


The Wheels for Wellness Society provides transportation to centralized medical appointments for those requiring it. We will take you to any out of town medical appointment, for example Victoria, Nanaimo, Campbell River from your point of departure. The society depends on your donations to maintain the long term viability of this service. Please call 24 hours in advance to book a driver and a vehicle with handicap assistance if necessary.


Phone: 250-338-0196


Email: info@wheelsforwellness.com; donbuchner@wheelsforwellness.com



Prince George


Prince George Council of Senior Citizens


The PGCOS Seniors Resource Centre is well-stocked with a variety of up-to-date printed information for seniors on topics such as health, housing, transportation, legal issues, abuse and neglect, and pensions. Office hours are Monday to Friday 9am-3pm.


Phone: 250-564-5888


Email: cekins@pgnfc.ca





Richmond CAREGivers


Our incidental transportation services get your parents or grandparents where they need to go within the Richmond Area. Not only that, but our trained CAREGivers can even attend medical appointments and take notes, help with grocery shopping and much more.


Phone: 604-432-1139


Richmond Cares, Richmond Gives


Volunteer drivers are able to transport clients (age 65 or older and reside in Richmond) to add to and from medical appointments, recreational activities, community events, and more. While the service primarily operates within Richmond, drivers can also take clients to medical appointments in Vancouver. This program also provides for Friendly Visits where volunteers help ensure seniors living alone don’t have to feel alone. Light Housekeeping is also offered in partnership with a local contractor. It is designed to help seniors with household tasks to foster independence. Fees are subsidized and available for low-income clients.


Schedule a volunteer driver: 604-279-7021


Salt Spring Island


Salt Spring Island Community Services


This program is supported by the ongoing partnership of Salt Spring Island Community Services, Lady Minto Hospital and Salt Spring Seniors’ Services Society. The Drivers Program exists to provide free and available transportation for any senior citizen (55+) who needs it, so that no senior finds him/herself housebound. Volunteer drivers will receive the grateful appreciation from the many seniors they help. Office hours are Monday to Friday 10am-2pm.


Phone: 250-537-4607



Sea to Sky


For available transportation options, click here.


WCSS Whistler Community Services Society


The mission of the Helping Hand Program is to provide non-professional care for those who are housebound due to illness, injury or major life change. We drive seniors to door-to-door rides within the community of Whistler for appointments/errands as well as medical related long distance rides to hospitals in Squamish, North Vancouver, and Vancouver. The service user is expected to pay for the service.


Phone: 604-932-0113


Email: helpinghand@mywcss.org


Squamish Nation-Tsleil-Waututh Nation: Squamish Nation Yuustway Health Services/Tsleil-Waututh Nation Health Department


Yúustway Health Services (YHS) provides community health programs and services through 3 divisions: Community Health and Wellness Division; Health Benefits Advocacy and Promotion Division; and Home and Community Care Division. Yúustway Health Services provides members with the best possible public and preventative health services as well as advocacy and support to access government and community health programs and services.


Phone: 604-980-4553


Email: communications@squamish.net





Sooke Community Assistance Society


The Seniors Activity Society owns and operates a bus for the purpose of supporting its members with transportation challenges. The Seniors Activity Society have coordinators that organize trips to activities, shopping & lunch. You must have membership to ride bus. Membership $15/yr. The bus is wheelchair lift equipped.


Phone: 250-642-4662


Email: whforde@telus.net





Diversecity (Better at Home)


The Better at Home Program provides non-medical services to seniors who want to live independently in their homes for a small fee, charged based on the client’s self-declared household income. Many service options are available to support seniors, including: transportation, household help, accompaniment, information and referral, and social activities. Services are delivered through contractors or volunteers who meet DIVERSEcity’s rigorous screening process which includes a Criminal Records Check, interview, reference check, and a Driver’s Abstract review.


Phone: 604-507-2266


Email: betterathomenewton@dcrs.ca


PIBC Better at Home


This service provides non-medical home support services for older adults who live independently, in Surrey-Whalley area. Most services are on a fee-for-service basis or on a sliding scale based on income level. Services are delivered by select volunteers who have undergone criminal record checks and have a clean driving record. Included services are transportation, light housekeeping, grovery shopping, and friendly visiting.


Phone: 604-512-3870 or 604-596-7722 ext. 130


Email: sonia.chaudhary@pics.bc.ca


Sources Community Resource Centre


Our volunteer drivers provide assistance to residents of White Rock and South Surrey who are unable to use public transit and have no other means of reaching essential medical and dental appointments in the Metro Vancouver area.  Volunteer drivers pick up and return clients to their residences.


Phone: 604-531-6226, 604-542-4357


Email: volunteerservices@sourcesbc.ca


South Surrey/White Rock: Seniors Come Share Society (Better at Home)


Better at Home program offers a variety of services for seniors including: friendly visiting, light housekeeping, grocery shopping, minor home repairs, and light yard work. Services are for South Surrey, White Rock and Cloverdale residences.


Phone: 604-531-9400 ext. 204


Email: info-referral@comeshare.ca


Independent Care Services


Their private senior transportation services accompany you to your appointment. We will be with you through the appointment and make notes about the information given. Then return you to your home and help you settle in. It’s like your own personal driving companion service. The cost is $45-50/hr with most appointments are 2 hours including travel and wait times. Hours of operation are Monday to Friday 7am-7pm, Saturday & Sunday by appointment only.


Phone: 604-866-0142





West End Seniors Network Society


Trained volunteer drivers provide seniors with transportation to and from medical and other critical appointments. Seniors are responsible for any parking fees. You may be eligible for subsidized services if you are a senior over 55 living in the West End and have mobility challenges which limit your ability to complete day-to-day tasks safely and effectively.


Phone: 604-669-5051


Email:  betterathome@wesn.ca


Collingwood Neighbourhood House (Better at Home)


Better at Home is a program designed to support seniors in maintaining independence and staying connected with their communities. The program offers services such as Seniors Shuttle, Light Housekeeping, Light Yard Work, and Walking Club. Rates are based on a sliding scale, based on income. Eligibility is for seniors (55+) living in Renfrew-Collingwood


Phone: 604-435-0375


Email: sliddle@cnh.bc.ca


S.U.C.C.E.S.S. Vancouver – Hastings – Sunrise


S.U.C.C.E.S.S. is the lead agency for the Better at Home program in the community of Hastings-Sunrise, located in the north-eastern corner of Vancouver. Services include Light Housekeeping, Transportation to appointments, Friendly Visits, and Weekly grocery shopping trips every Friday. Those interested must be 60 years-old or above, and reside in the community of Hastings – Sunrise within the boundaries of Nanaimo St. east to Boundary Rd. & East Broadway north to the Burrard Inlet (Wall St). Service fees are based on a slideing scale according to the individual’s annual net income.


Contact Daniela Rodriguez:


Phone: 604-408-7274 ext. 1084


Email: daniela.rodriguez@success.bc.ca


Mount Pleasant: Mount Pleasant Neighbourhood House (Better at Home)


Seniors can receive assistance with simple non-medical day-to-day tasks so that they can continue to live independently in their own homes. The program is funded by the Government of British Columbia. If you are a senior or know a senior that would like to partake in the program, please contact Claudine Matlo.


Phone: 604-879-8208 ext 138


Email: cmatlo@mpnh.org


Jewish Family Services Agency (JFSA)


JFSA provides personalized, professional home support to seniors in the Lower Mainland. Qualified home support staff provides a comprehensive range of services to maximize independence. Support managers are trained professional social workers who share a commitment to quality Home Care and Support means. Caregivers can help with daily activities such as housekeeping, laundry and bed changing, shopping, Alzheimer’s Care, meal preparation and clean up, and other errands around the house.


Contact Elaine Perzow, BSW, MSW:


Phone: 604-637-3319


Email: eperzow@jfsa.ca


South Vancouver Neighbourhood House


The Better at Home program strives to keep seniors living independently in their own homes and connected to their community by providing non-medical assistance with day-to-day tasks. The program is funded by the Government of BC and offers transportation and light housekeeping to residents of the South Vancouver area.


Contact Jeannie:


Phone: 604-324-6212


Email: jeanie@southvan.org


Kitsilano Neighbourhood House


Kitsilano Neighbourhood House is a program that helps seniors with simple non-medical, day-to-day tasks and are funded by the Government of British Columbia funds the program. Services include transportation, assistance for grocery shopping, light housekeeping by contractors, and volunteer visiting. Eligibility are for those who are age 65+ years who reside in the catchment area from the ocean to West of Granville Street and North of King Edward Avenue. Fees are on a sliding scale according to the senior’s income.


Contact Sylvie:


Phone: 604-736-3588 ext. 603


Email: sylviek@kitshouse.org


Vancouver Inner City: Network of Inner City Community Services Society


Network of Inner City Community Services Society (NICCSS) offers help to seniors with light housekeeping, shopping, friendly visits, and accompaniment so they can continue to live independently in their own homes and remain connected to their communities. The Government of BC has given funding to manage Better at Home across BC, in partnership with United Way. Note, you do not need to be referred. Seniors may self-refer, or a community organization may refer a senior.


Phone: 604-569-2787


Email: info@niccss.ca


Private transportation services:


Senior Transportation & Care Services Vancouver


Your Personal Driver Services (YPDS) offers a reliable and safe elderly transportation & companion servce featuring our “door through door” services. YPDS is a safe, reliable, and an economical way to attend family visits, keep medical appointments, go shopping or to the theatres, dine out, and much more.


Phone: 604-721-9430


Email: ypds.ca@gmail.com


Driving Miss Daisy Accompaniment and Assistance Services


Driving Miss Daisy is a company located in North Shore and North Burnaby that provides services to improve quality of life for seniors and those with disabilities. They provide an array of ‘through the door’ pick up and drop off, or stay-with service. A team member will meet you at your home, assist you to and from the vehicle, bring you into the appointment office, and will come back to return you to your home from services such as home support, medical appointments, grocery shopping, dental appointments, and many others. Driving Operations hours are Monday to Sunday 8am-9pm. Office/Booking hours Monday to Saturday 9am-6pm.


For services in the North Shore and Burnaby area:


Phone: 604-767-4030


Email: marina@drivingmissdaisy.net


For services in Coquitlam/Port Moody/Belcarra/Anmore area:


Phone: 778-237-7433


Email: brigitte@drivingmissdaisy.net


For services in East Vancouver/North of Kingsway Avenue area:


Phone: 778-229-3468


Email: talib@drivingmissdaisy.net


For services in Ladner/Tsawwassen area:


Phone: 778-886-3939


Email: laura@drivingmissdaisy.net





Oak Bay Volunteer Services


Oak Bay Volunteer Services (OBVS) provides direct volunteer services to Oak Bay residents on a one-to-one basis. Clients live in the Municipality of Oak Bay, can be of any age, and are individuals in need of volunteer help because of health, financial or other needs. The purpose is to provide clients with individual services and social contacts in such a way as to help them maintain their independence and improve their quality of life.


Phone: 250-595-1034




Saanich Volunteer Services Society


Our volunteers drive any adult living in the Municipality of Saanich requiring assistance to live independently to medical and other appointments in the Greater Victoria area. Limited to one drive a week. Able to accommodate mobility aids. Individuals in wheel chairs must be able to transfer. Referrals and applications are needed for eligibility. Office hours are Monday to Friday 9am-4pm.


Phone: 250-595-8008


Email: contactus@saanichvolunteers.org


Beacon Community Services


Offers free transportation for medical appointments for Saanich residents. Call 250.656.5537 for more information. Volunteers drive Peninsula patients to medical appointments, improving access to medical treatment and helping reduce patients’ stress. At least one week’s notice is required for a drive, although we do our best to find drivers for emergency cases when possible. Also offer companionship walks.


Broadmead Care


Through Better at Home, offer transportation for seniors. 


Primary Contact Name: Kelly Sprackett – Program Coordinator


Email Address: Kelly.Sprackett@broadmeadcare.com


Phone: 250.658.3264.


Esquimalt Neighbourhood House Society


Through Better at Home, offers non-medical transportation for seniors 65+ in Esquimault.. Call 250.385.2635 Ext. 202. Fees for these non-medical services are based on annual household income.  Subsidies (100%, 70%, 30%) are available to those who qualify.


Primary Contact Name: Mary Lynn McKenna – Executive Director


Email Address: mlmckenna@enh.bc.ca


James Bay Community Project


Through Better at Home, it offers transportation to non-medical appointments for seniors living in their own homes and are 65+ and residents of Victoria. To register or for more information please contact the Outreach Worker at 250-388-7844 ext. 318. Fees for Victoria Better at Home services are determined on a sliding scale based on the senior’s household income. Some seniors may qualify for 100% subsidy.


Primary Contact Name: Jennifer Walton – Program Coordinator


Email Address: jwalton@jbcp.bc.ca


Pacific Centre Family Services Association


Through Better at Home, offer transportation for seniors to appointments, social visits and light housekeeping for those in the Colwood and Langford area.


Primary Contact Name: Dori Bodman – Program Coordinator


Email Address: dbodman@pcfsa.org


Phone: 778-677-3540.


Private Transportation Services:


Able Angels Companion Driving Service


Able Angles is a full-service “through-the door” companionship service that offers a unique security and safety checklist for anyone with unique mobility issues. They provide a reliable, scent and smoke-free, adequately insured vehicle.


Phone: 250-886-0244


Helping Hands Personal Support Services


If you or those you care for are unable to drive, or simply need a trusted friend by their side, we provide helpful door‐to‐door transport and accompaniment for those necessary and important appointments, errands, personal shopping, and religious functions.


Phone: 250‐881‐0118


Email: helpinghandspss@shaw.ca


Victoria Senior Home Care


Their personalized and affordable services are available 7 days a week and can range from a few hours day to 24/7 live-in care. We offer assistance to all kinds of errands and transportation services (Groceries and shopping, Pick up prescriptions, Movie events, Dine out for meals, Drive to family…).


Phone: 250-590-8098


Email: info@serenityhomecare.ca




Vernon (& North Okanagan) 


NexusBC Community Resource Centre

NexusBC provides volunteer transportation services through the Better at Home program to seniors age 60 and over who are living in their own home within the communities of Vernon, Lavington, and Lumby. Rides are open to medical and non-medical rides and funding may be available for seniors who cannot afford the cost. To register for the Better at Home program, seniors can call NexusBC to make an appointment Monday to Friday 8am – 4pm


Phone: 250-545-0585


Email: betterathome@nexusbc.ca


Website: http://www.northokanaganseniors.ca 


Address: 102-3201 30th St. Vernon, BC V1T9G3



West Vancouver


West Vancouver Seniors Shuttle bus


Seniors’ Shuttle Bus Service offers an opportunity for seniors to easily access the Seniors’ Activity Centre, and local businesses including financial institutions, grocery stores, and doctors’ offices. The service operates weekdays from 8:45 am to 3:45 pm on Monday, Tuesday, Wednesday, and Friday. Services also can operate Thursday from 8:45 am to 4:00 pm (by request). A donation of $2 per person for each pick up is recommended. To see the program’s brochure, click here.


Phone: 604-925-7000



Regional Services:


Northern British Columbia (Northern Health Region)


Northern Health Connections


Northern Health provides health services to 300,000 people over an area of 600,000 square kilometers in the province of British Columbia.


Phone: 1-888-647-4997


Email: hello@northernhealth.ca


Vancouver Island


Wheels for Wellness


The society’s purpose is to provide transportation to centralized non-emergency medical appointments for those requiring it.


Phone: 250-338-0196


Email: info@wheelsforwellness.com; donbuchner@wheelsforwellness.com


Seniors Serving Seniors


The Seniors’ Services directory contains over 500 listings of community resources. Transportation options for disabled and able bodies, driver safety, medical transfers and parking permits.


Phone: 250-382-4331


Email: info@seniorsservingseniors.bc.ca


Vancouver, North Vancouver, West Vancouver, Burnaby, New Westminster, Coquitlam, Port Moody, Port Coquitlam, or Maple Ridge


John’s Helping Hand


Provides personal driver services as well as running errands and some in-home chores. One time service or on a regular daily, weekly or monthly basis.


Phone, text, or email for a quote.


Email: John@johnshelpinghands.ca


Phone: 604-329-1006


Service available:


Monday to Thursday 8:00am to 8:00pm


Friday 8:00am to 6:00pm


Saturday 10:00am to 5:00pm


Surrey, White Rock, Cloverdale, Delta, Langley, or Aldergrove


Independent Care Services (per hour fee)


Senior transportation services accompany you to your appointment.


Phone: 604-866-0142


White Rock, Surrey, Langley, Ladner, or Tsawwassen


Home Instead Senior Care


They can help with incidental transportation services like: Doctor’s appointments, general or grocery shopping, prescription drop-off and pick-up, …


A professional CAREGiverSM  can be scheduled to help for a few hours or as many as 24 hours. They are available seven days a week, including holidays and weekends. Call for a free in-home care consultation.


Phone: 604-541-3386


Provincial Services:


HandyDART services are available in communities across British Columbia. To find services in your community visit BC Transit to get started.


BC Bus Pass Program offers discounted transit passes for seniors with limited incomes. For more information click here for Victoria, and here for Metro Vancouver.


BC Transit Health Connections is a partnership program aimed at providing transportation options and increasing access to non-emergency medical appointments. If you live anywhere in BC and require a non-emergency ride for a medical appointment we recommend contacting BC Transit Health Connections here.


The Ministry of Social Development and Social Innovation information on Special Transportation Subsidy.


Cancer DriveLine Society (transportation available for cancer patients)


This service, which is free, is open to all clients living or residing in the thirteen municipalities in Southern Vancouver Island, arriving by air via Angel Flight or by BC Ferries from the Gulf Islands. Appointment bookings can be made Monday to Friday 8:30am-4:30pm.


Phone: 778-265-0906


Email: cancerdriveline@gmail.com


If you know of a ride program that is not listed please contact us here, we would love to include it.


We have also compiled a list of community resources to help you access resources within your community.